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When connecting Jira data to Microsoft Power BI using the Data Processor for Jira app, generating API tokens is essential for a smooth and secure connection. If you're working with multiple Jira instances, each with its own API token, you might encounter an issue in Power BI. Specifically, while setting up the data source for one Jira instance works fine, attempting to do so for another instance with a different API token might result in an error before you even reach the authentication stage. The error may appear as follows:  |
To solve this issue, we suggest either clearing existing permissions to establish new connections or manually editing the permissions for the problematic connector. For step-by-step instructions on how to achieve this, please refer to the guide below.
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