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Not all users inherently have the permissions to export Jira data. Administrators, however, can grant the necessary permissions for specific Groups to work with the Data Processor for Jira. This enables these users to create, edit, watch, and export Data Sources. The process involves specific steps that administrators can follow to set up these permissions effectively in their Jira Cloud instance.

Please note that admins, system admins, site admins and jira admins have permanent permission to use the addon.


How to Grant Permissions?

  1. While logged into your Jira Cloud instance, go to the 'Apps' section and select 'Data Processor for Jira' from the available options.

    01_navigation_to_app_violet_no_arrows.jpg
  2. Navigate to the left-side menu, and select 'Administration' ➡️ 'Permissions'.

    left_bar_administration_permissions.png
  3. In the main interface, utilize the ‘Search bar’🔎 to easily locate the specific User Group you intend to grant permissions to. You can either type in the group's name or browse through the list displayed below to find it.

    02_search_bar.png
  4. To grant permissions for creating, editing, watching, or exporting Data Sources, select one or more user groups by clicking the checkbox ✅ next to each group's name in the list.

    04_users_selection.png
  5. Permissions for groups are automatically updated upon clicking the checkbox. There is no need for an additional save action. Unchecking the box will similarly remove the permissions immediately. As a confirmation, you'll encounter the pop-up dialogs:

05_access_granted.png
06_access_removed.png

Info

The system doesn't provide a feature to grant permissions to individual users. If you need to give specific permissions to certain users, create a new group and include only those users in it. This way, you can manage permissions more precisely for your team members.


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